Field Service Management (FSM) solutions are no longer optional. They’re vital to the success of any field service operation. Given increased complexity in the marketplace and new best practices, field service operations that don’t deploy effective solutions are out-performed by competitors that do.
Boost customer satisfaction with efficient field service management. Connect field service with other teams and mobile tools to quickly respond to and prevent issues.
Enable field service as the face of your business.
Together with our clients we optimise operational performance through changes in processes, technology and organisation. We always start with a thorough analysis. Indeed, together with our clients we decide and work towards a desired strategic direction, but once this is done we move on in a determined manner to the company processes, organisational structure and IT. Alongside this we work seamlessly with both management and operations to make sure that the defined ambition is thoughtfully executed.
Our consultants understand that only a deep-rooted knowledge of process, together with effective leadership and a good understanding of the situation in the workplace, leads to clear and realistic solutions.
When a technology or process solution has been decided on, the people on the human and organisational side are often neglected even though these aspects are actually of huge importance to embedding that solution.
At Infinite Advisors, we engage stakeholders early and give the right amount of attention to the right people at all levels and at each phase of the change. We ensure that we take the client’s existing change governance structures into account. This results in more and better insights into organisational issues, increased involvement, and greater buy-in across the business.
At Infinite Advisors we focus on gaining a detailed understanding of the specific business process. We’re not afraid to put ourselves in the shoes of our clients’ employees in order to get to grips with the work being done. We understand that all client situations are unique.
We provide creative solutions to clients around the world,
creating things that get attention and meaningful.
Konica Minolta, Inc. is a Japanese multinational technology company with offices in 49 countries worldwide. The company manufactures business and industrial imaging products, including copiers, laser printers, multi-functional peripherals (MFPs) and digital print systems for the production printing market.
The successful implementation encompassed a complete Field Service Management solution including spare part management, contract management, dispatching and mobile for Konica Minolta China.
Thermo Fisher Scientific is provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.
Our project delivered a Field Service Management solution to fit Thermo Fisher’s requirements including parts management, contracts and mobile solution with integration to the financial system.
HARIBO is a global market leader in fruit gummies and liquorice. HARIBO is now available in more than 100 countries around the world.
Our collaboration lead to the successful implementation of an ERP system to manage forecasting and rebates. After the roll out in Australia the solution was implemented throughout the world.
Krispy Kreme – Doughnuts, Coffee & Drinks
For generations, Krispy Kreme has been serving delicious doughnuts and coffee. Today, Krispy Kreme can be found in over 1000 locations in more than 20 countries around the world.
Our solution was an advanced Point of Sale system to manage the stores and the drive through s in Australia .
Gomocha designs and delivers products and services that allow its customers to take the competitive lead in their industries, by ensuring that their field service operations have cutting-edge mobile technology …
Infinite Advisors is proud to be named a premium business partner for IFS China / Raceku. By joining our forces we will provide unique expertise in the Field Service Management …
